We at Haslams pride ourselves on outstanding customer service and taking the stress out of letting/renting. We recently reviewed our processes and technology here in branch and after gauging customer feedback made an investment to introduce a new deposit releasing technology, The Depositary.
We were attracted to the technology as it was it was built with both our clients and our staff in mind, it makes things simple and digestible but also provides support to tenants to ensure they have everything prepared for the end of their tenancy.
“Landlord and tenant satisfaction is top priority for myself and the team here, we wanted to not only improve the process but also speed it up. Already we have already seen a reduction in the delays by 80% and looking forward to maintaining that high level of standard”
– Emily Taylor, Head of Property Management.
The technology was built by award winning London letting agents who have a proven track record in high customer satisfaction. Emily went on to say:
“We have made a significant investment to our clients with the introduction of The Depositary. We are committed to taking as much strain from our landlords and tenants and this is an exciting collaboration that will see all parties resolving deposit returns in record time!”
If you would like to find out more information please contact the lettings team on 0118 960 1055.